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Home » Customer Service
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Customer Service
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Please find here customer service information.
Here you can use many of our services online.
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Online User Account
You need to have an online user account to use our online ordering system.
Using this account, you have full access to all information and services.
I takes just a few minutes to open an online user account. It is free of
charge and without any obligations.
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Open Company Account
If you want to order from MISUMI, you need a company account.
Opening this account takes appr. 24 hours without any obligations or cost.
Please find the relevant PDF form here:
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Online Ordering System (will follow during 2007) auch
in der deutschen Version einfügen
This eCommerce system allows to configure, calculate and order components
online. This system is available 24 hours per day and 365 days per year
and offers significant time savings.
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Request Forms
You want to contact us? Please feel free to use our online forms
- Quotation
Request (for
requests with a limited number of items (max. 5 different products).
For extensive requests, please contact our customer service team at
+49 (0)6196 7746-0 or send a fax at +49 (0)6196 7746-360.
- Special
Request (for
requests which cannot be satisfied by our standard catalogues)
- Contact (for
messages, requests for calls,etc. Please do
not use for request for quotes or catalogue requests)
- Catalogue
Request (for
free of charge catalogue requests)
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Shipping Tracking
Do you want to know your current order status? Please feel free to
use the UPS tracking system:
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Claims
Despite careful handling, did something go wrong with your order? If yes,
please donload our claim form and fax it back to our customer service team
at +49 (0)6196 7746-360 or give us call at +49 (0) 6196 7746-0.
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News |
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01.11.2008 - WOS MISUMI
Europe
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15.09.2008 - MISUMI LX und
KUA Linear Units.
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28.07.2008 - LX und KUA - Single
Axis Calculation Software
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01.09.2008 - FA-Catalogue 2008
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Order the Catalogue "Mechanical
Standard Components for Factory Automation" now!
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29.08.2008 - New: Download native CAD data
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All of our existing CAD models are from now on
available as native files.
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28.08.2008 - MISUMI RoadShows |
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We come to your area and perform a local 1 day exhibition. We offer presentations like how to use our catalogues and internet configurator.
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